Question 1

How do I place an order?

Accepted Answer

Visit the Shop page, review each product’s details and scent options, add your choices to the request basket, and complete the order-request information. No payment is taken online. I’ll personally confirm availability, your total and handoff details.

Question 2

How soon will I hear back?

Accepted Answer

Please allow 1–2 business days for a response. Paige’s Art Room is a one-woman business, and I personally review and answer every request.

Question 3

Do you ship?

Accepted Answer

Not at this time. Orders are available through local pickup in Lenoir City, an arranged nearby meet or a scheduled local pop-up event.

Question 4

Where will I pick up my order?

Accepted Answer

We’ll arrange the exact pickup or meeting details privately after your order is confirmed. My home address is never posted publicly.

Question 5

Is everything shown on the site always available?

Accepted Answer

Products are handmade in small batches, so stock and scent choices change often. I’ll confirm what is currently available before your order is final.

Question 6

Why do you make everything in small batches?

Accepted Answer

Small batches allow me to make products fresh, pay close attention to quality, and avoid making more than my customers can realistically use. Because I don’t rely on conventional preservatives, most products are best used within 6–12 months, depending on the product and how it is stored. I would rather make the right amount than leave products sitting on a shelf. If you need a larger size or quantity, just ask—larger batches may be available by request.

Question 7

Can I order products without added scent?

Accepted Answer

Yes. Unscented options are available for every product. Some facial products are always made unscented.

Question 8

Is every scent available in every product?

Accepted Answer

No. The scent guide shows the blends I create, while each product’s scent window shows its current options. Availability may change with each batch.

Question 9

Can I request a different scent?

Accepted Answer

You’re welcome to include a preferred scent in your request notes. I’ll let you know whether it is available for that product or can be included in an upcoming batch.

Question 10

Do you use organic ingredients?

Accepted Answer

I use natural, quality ingredients and choose organic ingredients whenever possible. Ingredient choices can vary by product, so please contact me if you have a question about a specific formula.

Question 11

What if I have sensitive skin or an allergy?

Accepted Answer

Please review the product label and tell me about any known sensitivities before ordering. I’m happy to share ingredient information, but my products are not intended to diagnose, treat or cure a medical condition.

Frequently asked questions.